Client Experience & Marketing Associate

Join Sun Life Grepa Financial as a Client Experience & Marketing Associate and play a pivotal role in shaping our brand presence and enhancing client satisfaction across Bali. This dynamic position offers the opportunity to collaborate with a talented marketing team to create impactful campaigns and strategies that resonate with our diverse client base. As a Client Experience & Marketing Associate, you will be at the heart of our operations, ensuring that every interaction with our clients is seamless, engaging, and memorable.

Based in Bali, you will have the chance to work in a vibrant and culturally rich environment. Your daily tasks will include developing and executing marketing plans, managing social media platforms, and coordinating with various departments to ensure cohesive brand messaging. This role is perfect for someone who is passionate about marketing, eager to learn, and ready to make a tangible impact on our clients' experiences.

📋 Tanggung Jawab Pekerjaan

• Develop and implement marketing strategies to enhance brand awareness and client engagement.
• Manage and optimize social media platforms to drive traffic and increase engagement.
• Coordinate with the marketing team to create and distribute promotional materials.
• Conduct market research to identify trends and opportunities for growth.
• Assist in the planning and execution of marketing campaigns and events.
• Provide excellent customer service and support to clients, ensuring their needs are met.
• Maintain and update client databases to ensure accurate and up-to-date information.
• Collaborate with other departments to ensure cohesive brand messaging and a seamless client experience.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Minimum 2 years of experience in marketing or a related field, preferably in a financial services or corporate environment.
• Proficient in using marketing software such as Hootsuite, Buffer, or similar tools.
• Strong understanding of digital marketing principles and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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